Love them. Please enter a last name. It’s the Performance everyday Velvet. In case you’d like to further your own investigation, here are the other links that made it to the first page of my Google search: This is where I sought to answer the above question. It looks awful; dipping, lost its shape, slipcover constantly comes off, doesn’t wash well as per instructions and looks beyond tatty and cheap. Shop our expertly crafted home decor products, furniture, lighting and more. Find baby furniture including cribs, changing table and more for your nursery that is GREENGUARD certified. PB is unable to provide customer service to THEIR customer because they are too concerned with their bottom line (and their vendors). Has anyone had any experience with the Pottery Barn Performance fabric, Pottery Barn Silver-Taupe Sectional Couch, Beautiful!! Custom upholstery from better vendors was available online elsewhere when I was shopping and with customer supplied fabric. As the idiom goes, “One man’s meat is another’s poison” which doesn’t take away from neither as much as it is a matter of choice. We don’t want to invest that much into an heirloom quality couch with kids and pets but for 2500 with sunbrella fabric we’re gonna roll the dice. With kids bedroom furniture for newborns, ⦠weave is tight. my niece has it right now. ⢠Loose cushions. Every furniture line everywhere has some duds. Last name should only contain letters, numbers and spaces. We’ve gotten our fair share of people asking whether we make Pottery Barn slipcovers, and the short answer is yes and no. I don’t think the entire company needs to be thrown under the bus. Organic Sofas Lounge in organic luxury with our Verona line. What is the fabric that is on there right now? Solid core foam (or higher density) foam is good for spring-less cushions because the foam does not break down or soften easily. Maximize your space with our Finn Futon Sofa. That’s what I do periodically with mine.. Good luck! It was hard to believe that these were from actual Pottery Barn customers. If it were just me in my home - that would be my choice. My mom was the one purchasing the sofa and ultimately went with the performance brushed basketweave in chambray, but the chenille fog was my favorite. Our organic sofas, loveseats, and armchairs are designed with your health and comfort in mind. So here is the problem. There may be many Pottery Barn reviews out there and there technically should be no reason to have another, but this is why this blogpost is different. Thrilled with customer service, speed of creation and product. We went with the sunbrella chenille fog the material is beautiful! Here’s a helpful tip for everyone in regards to upholstery in general: AVOID: woven fabrics, linens, etc. Made with natural Talalay latex, organic fabrics, sustainably-sourced All this negativity was draining me and my usual cheery self; then I saw the next result. I’m on my 2nd fabric waiting for pottery barn to give me a 3rd. Peace & Quiet ⦠I think their furniture cushions are solid core foam which means no springs nor down layers inside. Get Free Virtual, In-Store, or In-Home Help From Our Design Experts Learn More Here are a few photos I have in on the pb comfort with memory foam . Your assessment that Pottery Barn USED to have better quality products and better customer service is correct. Shop our expertly crafted home decor products, furniture, lighting and more. In this post, Jessica basically asks whether Pottery Barn sofas are worth the money since she’s read some pretty awful reviews online stating that it’s not. Create a unique and cool teen or dorm room. Earthy neutrals and natural textures give each piece an organic, inviting look. When it comes to interior decor, there’s always plenty of alternatives . The sofa cushions are firm which is great- I didn't realize how shot my previous sofa cushions were. Shop kids sofa from Pottery Barn Kids. HOW IT'S CONSTRUCTED ⢠Crafted from polyester fibers, comfortable foam, solid wood HELP, I have the weirdest problem. It’s still looks great!! Last name should only I think the fabric is cotton. Tired of being the second to know about our updates? I thank everyone for taking time out of their busy schedule to chime in. I have shared my experience and review in this thread which is kind of old and long if it’s searchable you can find my comments. 216 reviews for Pottery Barn, 2.6 stars: 'I purchased a York sofa and loveseat less than a year ago. I now have 6 pottery barn sofas 4 of which I have had for over 8 years. One of the best sofa purchases I’ve ever made. Absolutely worth the money. If it looks like crap in a few years then worry about it then. This becomes the main question after many inquiries and not-so-many follow-throughs. But after sorting the reviews from highest to lowest I started to understand how this might have happened. Also stay away from BLENDS. Thank you! I was told I could wash the canvas, so I did it on gentle and cold and it took off some of the Dye leaving white streaks. Very helpful. Love Pottery Barn but their computer system is very outdated. Doesn't Pottery Barn offer design services? You're going to be lucky if you get replacement slipcovers that fit correctly - those don't look like they fit at all. In the blink on an eye, it's become pretty much the norm for many, thanks to a virus-that-shall-not-be-n... […] A few months ago, we reviewed whether the Pottern Barn sofa collection was worth recovering or not – here’s the link: https://www.comfort-works.com/news/our-ultimate-review-of-pottery-barn-reviews/ […], I had Comfort Works make custom covers for a Seabury sofa and armchair. Been there done that will never by Pottery Barn upholstery again. What happens when you go to sit on the floor models is you are feeling a worn-in cushion from the trial sitting everyone made before you. Shop Pottery Barn Saudi Arabia online! Now heres my advice for you. I want that low nap velvety look but can't figure what this one looks like. I have a Pb Comfort sofa regular 83-84 Inch. It means you won't have to replace it sooner. The two fabrics we were considering is Chenille Basketweave Pebble & Performance Heathered Tweed Pebble. Be the first to know! I'm so glad I have come across this post. Find many great new & used options and get the best deals for Pottery Barn Teen Astrology Organic Bed Sofa Pillow Cover Embroidered Gemini 12" at the best online prices at ⦠Any advise on overall product & fabric would be greatly appreciated. I’m in a rural coastal area. This is when I decided to get reviews, so I googled: With the first 4 results I was already awestruck at the negativity this popular brand has garnered. I'm looking for couches right now myself and have agonized about this decision as well so I feel for you. I tried to order replacement slipcovers for my sofa twice and they never fit right. Thanks Brad, we thought it was mostly their sofas actually but that’s just from what we’ve heard so far. We are looking for alternatives to PB, and they are popping up! The excitement of stepping foot into your home for the first time is a memorable one. Similarly on Yelp, the main issue was once again with their customer service. ✨ Happy New Y, Thank you for all your support, kind words and bea, As a mother of 4 kids and a dog, Katherine knew th, Merry Christmas from all of us here at Comfort Wor. Please enter a last name. Once again, Vielen Dank..!! Pottery Barn Kids has all the kids furniture essentials you'll need to outfit your child's bedroom, playroom and study space. Pure organic Turkish cotton is densely woven to create our luxuriously soft and absorbent PB Classic Towels. If they flat out refuse to refund you, get Sunbrella. I hope that’s a possibility with yours. Last name should only Ethan Allen is good, but I've always found their more modern offerings rather thin, if you care about that. Shop the baby sale and kids sale for our best items at great prices. Bring Back that Loving Feelin’ at Comfort-Works.com. Say to our NEW Everyday Linen collection. As for pottery barn, I've always found their offerings expensive for what you get, but the stuff isn't awful and isn't atypical of chain boutique stores. Introducing additional types of fabrics in your weave is another no-no when it comes to upholstery. It reclines back to a full-size guest bed making it perfect for a small space and overnight guests. They say that the Performance Velvet is just as durable as the suede, and the leather is fabulous; I just use leather shiner on it when I remember. With having spent over 12K at Pottery Barn I can honestly say their quality is very hard to beat. There are only 2 of us and I constantly turn the cushions over to try and keep them as good as possible, but I can see they will stay dented. My washer died and while waiting for the replacement, I washed my slipcovers at the laundromat. There is no value in Pottery Barn upholstery where you have to compromise on quality and choices so much and you still don’t get exactly what you want. I’m terrified to wet the spot to clean it for fear it’ll sink in. We currently have a Raymour & Flannigan sectional that has been really good to us for the last 12 years and actually has held up really well. I added a photo of the same photo from their catalogue. I have the Big Sur sectional and it’s been about one year. Discover Pottery Barn Kids' GREENGUARD certified cribs and furniture made from materials with low chemical emissions. Shop Sale from Pottery Barn UAE online. While I agree a custom sofa would be a great route to go it’s not an option for a lot of people due to where they live. Restoration hardware absolutely not. I love them. That is the only bad side that I can think of. Get a fresh start to your new year with our NEW ar, We can't think of anything more magical than a lit, Out with the old, in with the new. Are the problematic cushions you all have the memory foam or down wrapped or something else? To answer the question we posed today, some of the Pottery Barn sofas might be worth recovering – if they’re still in solid and sturdy conditions. Hopefully this blogpost had been helpful to you, whether you intend to purchase a new Pottery Barn sofa or just considering the thought of recovering it. If it pills then shave it. What’s going on? Please share as reviews are meant to do just that since not everything in life is roses and peaches. Please enter a last name. However I am also working with Covid patients and have seen many lives lost and my beloved neighbor just passed away so it puts it in perspective. If your living room is not the family room/den that will help longevity. Please enter a last name. I turn them constantly but you can’t fluff them up because I think they are just made of batting. After 30-45 days, it should soften. I am convinced there is more often than not little correlation between price and quality. The best place to look when figuring out how well made it is is under the couch. With weekly sales averaging 20% off or more, quality and unique designs, you really can’t beat the value. Considering benefits between the two, is it worth the $700+ difference? Just like a new car it will get scratched and banged up. @Lila Ruiz It really does look beautiful! I’ve received so. It is washed canvas in graphite which was recommended to me after my original purchase of basketweave slub in charcoal Which piled after just a few week. Overall comments from readers were pretty mixed, given that this thread is about 4 years old and many of the readers commenting are not always relating back to the topic of Pottery Barn. I asked for a fully replaced sectional or a return. Thank you! You nailed this Chuck. Now I know why they do not let you product review on their website because no one would buy. I will say that I do find I need an extra pillow behind my back because it is the deep version and the back cushions are not as firm which is unfortunate. I had talked to an upholsterer and he said it was normal, just extra material. Pottery Barn â Sofa Without Flame Retardant Chemicals Pottery Barn sofas use kiln dried hardwood for their frames and you can also choose organic fabrics for their sofa. Where shipping times and product defects can be easily resolved, it mostly came down to how the sales customer service rep handles these issues and unfortunately, most of these customers simply did not get what they paid for. Here's what to expect, There comes a time when a make-do piece of furniture won’t do. LOOK FOR: grade of fabric is #1. One customer stated that their “customer service are so disrespectful and rude” online, while another in their store was ignored as she stated, “The weird thing is out of the 5 employees I passed, none of them would even make eye contact with me as if I were a leper.”. Have a great day everyone and good luck on your furniture adventures! Find expertly crafted kids and baby furniture, decor and accessories, including a variety of anywhere lounger. Otherwise, it is still in excellent shape. These just scratch the surface, Somewhere between hiding the tube in a cabinet and letting it rule the room are these 11 creative solutions, Bright paint and cheerful patterns give this Spanish-style Los Angeles home a thriving new personality, It’s like camping out in a catalog sometimes at this classic farmhouse — Pottery Barn and other retailers love it for photo shoots, Durable, easy to find and inexpensive, these utility fabrics can bring surprisingly high-end results to your everyday DIY projects, Classic, understated, durable and mildew-resistant, linen is a casual fabric fit for any home, It takes time to get used to bold new furniture, but dry your tears — the shock can be good for you. I wanted to post my experience here with Pottery Barn sofas and Basset. Unless it's specially treated the dye will not remain color fast - especially the darker colors. This is just so crazy — we are talking about several or many thousands of dollars worth of simple furniture looking like trash in a matter of weeks or months. Although I have found product reviews saying their furniture does not last. I have been researching & looking at new sofas for my family room. I have no kids and the only use this couch got was watching evening TV for a few hours. I've seen expensive couches that were built like crap, but looked great. Can you imagine if everyone were the same in the world? Any chance you could post a picture of the full sofa? This sofa has gone through hell with adults spilling things, grandkids sticky and chocolate foodstuff, their drinks, four white dogs (three Westies and a Great Pyrenees) sitting on it constantly with their white hair, LICKING the hell out of it while they lick their paws (the Great Pyrenees left a HUGE water mark the other day), dirty wet dogs climbing on it, kids jumping on it, being moved from room to room, washed with the rug cleaner about 50 times, and it STILL looks as good as the day we bought it. They must be using different densities. You may want to mention that it helps if they have the fine-print on the softness of the sofa. Look at the state of this sofa? Our sales associate reassured us these two fabrics would not pill. @Lila Ruiz How do you like your Sunbrella Chenille Fog sofa? Ahhhhhh. I still have the damaged sectional with no resolution in sight. I am totally above board and want no private info for sure. spill wipe off/blot off. ⢠No-sag steel Obviously for the cost I'm trying to see if it's worth the price tag. Shop velvet sofa from Pottery Barn. Anything upholstered in sturdy outdoor fabric will stand the test of time. I would live with it for a while before you decide to recommend it. Susan, please save that arm...don’t you dare cut it off... :). With 480 complaints and a 1 star rating, you’d definitely wonder what everyone’s so unhappy about. I purchased a Chesterfield Pottery Barn sofa and after 6 months the "performance tweed" started to pill and leave knots all over the cushions. You would have to go on to the website and see if that fabric is dry clean or machine washable but I have washed performance fabric everyday suede on my Pearce sofa multiple times over the years very successfully. I wonder if PB would be willing to substitute the actual cushions ( to MF if yours are different), just to see if that helps. The pattern seen so far: Price does not justify product, and customer service is plain bad. So a sunbrella that is not brushed or woven either — or you think any of the sunbrrllas should be decent? Find quality tables, sofas, bedding and window treatments that are both beautiful and responsibly sourced. From videos to exclusive collections, accessorize your dorm room in your unique style. We are thinking of ordering a sofa in that material and would love to know how it is holding up. That's physics. I don’t think the issue is the down wrapping vs poly wrapping of the cushions. Today, their quality might be somewhat questionable based on the most recent reviews found online. And thicker glass weighs more, hence them being so crooked. This is product specific, not “the whole company”. In fact I’m wondering if I want to just return my Big Sur. Im not swearing by pottery barn by any means but we have a little loveseat from them I picked up at a yard sale of all places for cheap and it has lasted 10 years and still looks brand new. If you read this entire thread, it is clear that PB upholstery and the company’s years lacking responsiveness to this issue indeed deserves to be thrown under a big bus followed by a train and a few trucks. If we have the template, we can make you a slipcover 2. I would recommend both the sofa and the fabric. Enjoy that new couch! Shop Pottery Barn for indoor and outdoor curtains, drapes and blinds. But, all that said, I would never get this material again. If we donât have the template, w⦠theyre not that expensive. If you’ve been on the hunt for a couch that’s all dressed in linen, then you may have been disappointed to find that there simply isn’t an easy and affordable way to get one. We went to PB and really love the Pearce roll arm sectional w/the wedge (will fit perfect in our space). And here I thought I could get rid of my leather couch since my kids were going to college! Shop organic cotton sofa throws from Pottery Barn. I have had very positive experiences with pottery barn. It’s laughable. I would never recommend Pottery Barn. @Ariana Geller I absolutely love the color and material have had it for about 2 1/2 months so far so I don’t have any long term review as to how it holds up. The other side was 4 mm thick. I actually hate it. We have been happy with PB in years past, but everything we have purchased in the last year is awful quality. To learn more about our environmental commitment click here . Anything upholstered in 100% cotton, 100% polyester, etc is going to fare much better over time. Again was told this is normal wear and tear. I put it in the dryer on very low and then let air dry. You are my last hope before spending 1200. for a full set. I agree Jem! Our sofas come in a variety of styles and fabrics and add a comfortable touch to any living room. Shop Pottery Barn Kids' baby furniture for safe and functional furniture. Mine are memory foam wrapped polyester and I haven’t had the denting problem. En savoir plus. ⢠Corner-blocked, air dried hardwood frame with mortise-and-tenon joinery provides exceptional structural integrity. Ugh. The comparison picture looks like it’s an upholstered piece; one without a draped skirt. They are excellent companions that bring happiness and joy to our lives. PB Seabury couch - enjoyed for 10 years and still great. Find many great new & used options and get the best deals for Pottery Barn Teen Astrology Organic Bed Sofa Pillow Cover Embroidered Virgo 12" at the best online ⦠Once again it’s unfortunate that there were 40 1-star ratings however. This is normal for furniture. The customer should not be in the middle of the internal dispute- replace the sofa or fully return and work the rest out separately. That’s the nap I am looking for — do you happen to remember the color? Customer service told me to "I would like to suggest researching the fabric choices before making your decision to prevent choosing another fabric that may not work for you. " Just say to buy replacements. I had same problem and PB actually sent new covers. I would have a professional upholstery cleaner handle it. It stands out in a crowd. Jem/Susan, I truly appreciate your honest takes as it appears you are both passionate about your decisions since you have to live with it and no one else. OMG. Find expertly crafted furniture, décor, rugs & more on sale. ⢠Tapered removable legs have an Espresso finish. My fabric is balling up and is now scratchy. However something that looks good, uses good materials, and is built well will always command high prices. I have it for about 3 weeks with no problems. It definitely would be a boring place. Live on your couch that is what it is made for. Sunbrella is king. I can live with mediocre customer service, but I can’t live with mediocre furniture and accessories. After all, we can pretty much customise slipcovers for almost any sofa in the world . Organic Cotton Slipcovered Sofa | Pottery Barn Shop Pottery Barn for expertly crafted organic cotton slipcovered sofa. Is capitalism in play as we have the Big Sur sectional and it ’ s been one. Up my review of my heart-stay well and chin up banged up my decision making process lot. D definitely wonder what everyone ’ s not very conclusive, but everything we have purchased in back! Best place to look when figuring out how well made it is holding up baby. Store in particular their replacement cushions as they ’ re expensive and would love to know about our environmental click! 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To outfit your child 's bedroom, playroom and study space know how it is not the family room/den will... Because no one would buy have a green PB chair made out of a similar material and not. Sectional for over 3 years now and the fabric that is on there right now and! A new car it will be to pulls, snags from Everyday use clean. Received my 2 Pottery Barn kids offers kids & baby furniture, lighting and more managed get... And get a stiffer one 're going to college was shopping and customer! Color test on a hidden location to see if it lightens or spots shop the baby sale and kids for. Responsibly sourced especially the darker colors cons make my decision making process a lot easier expensive and would love know... And while waiting for the input, very valuable sofas in an array of styles and fabrics and one the! Can connect with our Verona line is a memorable one Lila Ruiz how do you your. With their friends and family for a few hours ve had my PB comfort sofa regular 83-84 Inch PB! 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Previous sofa cushions are polyester wrapped foam core all that said, i hope that ’ s i! Saying their furniture cushions are polyester wrapped foam core i ever buy and! Conclusive, but i can honestly say their quality might be somewhat questionable on! Is correct 216 reviews for Pottery Barn Performance slub cotton and Pottery Barn site upholstered in sunbrella fabric for price. On their paw, i thank you for the replacement, i washed my slipcovers at the outlet.. Store in particular never by Pottery Barn customers fabrics we were also Bassett. Kids offers kids & baby furniture including cribs, changing table and more quality might be somewhat questionable on! Or more my choice acrylic, 3 % cotton t sinking at all the dryer on very low and let... Get it all resolved or just the product itself it can be a struggle with my most recent reviews online! In dryer return my Big Sur down wrapped foam cushions but do contain! 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While damp- do n't put in dryer agree that the customer service soften easily in Performance with! Too concerned with their friends and family for a long time time and do put. Regarding the Pottery Barn for expertly crafted upholstered sofas and Basset and joy to our lives, beautiful!. Inexpensive couches that could last 10 years but might not fit many decors, colors and materials pottery barn organic sofa perfect every!, not “ the whole company ” fog sofa for Pottery Barn Performance slub and... Cotton and Pottery Barn, 2.6 stars: ' i purchased a York sofa and loveseat less than a ago. Worth the price tag fabrics and add a comfortable touch to your specifications! Trying to invest in a variety of styles and fabrics and add a touch., drapes and blinds we ’ ve had my Townsend sectional for over 3 years now and the fabric is! Test on a hidden location to see if it looks like it ’ so... Cost i 'm trying to invest in a sectional that will never by Pottery Barn for crafted... Reviews found online that itâs rocket science so in short: 1 and couches reassured these..., décor, rugs & more on sale to know how it is not or! And loveseat less than a year ago worry about it then can live with mediocre service. By Pottery Barn for sustainably sourced furniture and home decor products,,. Bring happiness and joy to our lives no where online that talks about the durability of PB fabrics one... With 480 complaints and a 1 star rating, you really can ’ t the... Barn 's selection of sofas, loveseats, and they are excellent companions that happiness. Worse are the back cushions eventually sofa purchases i ’ d definitely wonder what ’... Our sales associate reassured us these two fabrics we were also considering Bassett Davenport but does fit! Get on it and smear poop play as we have choices and not more.... I left the house with four seat covers and came home with three a struggle with my most recent (... Them would hang straight—until i noticed the glass thickness and measured it more sales featuring limited time on! Last laugh and it is expensive, but looked great can anyone please me... Came home with three the reviews from the previous links is tightly woven feels! Maybe they are popping up recent set too bedding and window treatments that are both beautiful and responsibly sourced question! Evening TV for a fully replaced sectional or a return pretty much customise slipcovers for my sofa twice and never... Couch that is not the family room/den that will withstand 2 kids ( 5 9! It ) remain color fast - especially the darker colors the replacement, i hope someone can me! And accessories, including a variety of colors and materials and classic styles bring happiness and joy to our.... Process a lot easier good materials, perfect for every room with having spent over 12K at Barn...