The light indicator is red when your device is muted. What it means: Solid red light shows when the microphone on/off button is pressed. I don’t hear anything. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Tap on Your Skills. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem. The ability to send one-way messages with … Announcements can be sent hands-free with an Echo speaker or with the Alexa app on iOS or Android. That means the device microphone is disconnected and Alexa is not listening. 1. Press it again to enable your microphone. Step 2. not a Philips Hue switch), make sure that the switch is on. Anybody got and idea why it won't work? My alexa has a red light on and is not responding to me. Go to Alexa settings and make sure that “do not disturb” is turned off. Check whether the LED is flashing Blue or not, if you find the blue light flashing then your device is working properly but not responding to the voices only. MORE: The Best Products That Work With Amazon Alexa A pulsing ring that alternates blue and cyan indicates that the device is in the process of responding to a request. How to fix it has no response talking but lights up . Orange light (status) During setup, if you put your Alexa into Wi-Fi pairing mode then the orange light will come on. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Since December 2018 my Alexa keeps saying ” it isn’t responding please check network connection and power supply”. Cant find a model # 2 years. When you issue a command to Alexa, it might beep (due to Brief mode) and continue listening (due to Follow-up mode). By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. If you can't connect to the internet, Alexa can't do her job. How to Fix It When Alexa Is Not Connecting to the Internet . Check that your device isn't muted. If it is not them it indicates that Alexa can hear but it cannot give a response. What it means: Slowly spinning teal and blue means that your device is starting up. I have 2 Alexa and hue light. I have disabled and reconnected several times with no success. That means the device microphone is disconnected and Alexa is not listening. Once disabled, tap on Enable to Use for the Wyze skill. xQuestx3 May 24, 2019, 9:35am #7 I have my Hue bridge directly connected to Google Home and it has had issues controlling those lights at times, but Alexa always controls them, yet sometimes still says they're also not responding. You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Check your internet connection to be sure it's working properly. When I ask Alexa to control a device, it responds with “(device) isn’t responding. I have spent a lot of money on a whole house of … Tap on the three lines in the upper left-hand corner. Un plug/restart. Faulty LED/Microphone board . Check the Amazon Alexa support website (in English) to download and try a new version of the app. Press it again to enable your microphone. The Amazon Alexa app should prompt you to update when an update becomes available. Lights Not Responding to Alexa App or Voice Commands; Lights Not Connecting To Google ; Lights Not Responding to Google Home App or Voice Commands; Lights Not Connecting To HomeKit; Lights Not Responding to HomeKit App or Voice Commands; Unable to Update Smart Light Firmware ; See more Lights Not Connecting To Alexa May 12, 2020 13:30; Updated; If you are having issues trying to … Make sure you have an active internet connection. Comments: Say unmute. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. It appeared when I purchased the Alexa dot 3 and Echo plus. Once the ring turns yellowish orange, launch the Alexa app that you just installed on your phone. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. How to reset 2nd-generation Echo, Echo Dot. Please check its network connection and power supply.” Things I tried to resolve the issue, but haven’t worked: If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. Check the speaker volume on the computer. Is there - Answered by a verified Electronics Technician . If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. I’m on sky(uk) network and not sure if that’s causing the issue. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Alexa troubleshooting isn't always easy, particularly because a system that's supposed to be smart gives half of its feedback in the form of a baffling coloured light or obtuse voice responses. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. 10 |2000 characters needed characters left characters exceeded Viewable by all users; Viewable by moderators; Viewable by moderators and the … To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Spinning cyan. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. From controlling smart home light to set reminders, playing jokes, quizzes, news, etc, Alexa does it all. Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. Then specify your chosen volume level. Well, when I switch the bulbs back to the Hank driver, they get status the first time I turn them on or off, but then subsequent times they turn off/on, but Alexa gives the 'not responding' message. I also have Alexa working great with SmartThings. What is the solution to this problem? Now, unplug the Alexa device from the wall socket or just take out the connecting power wire. Not responding but lights up. When your Alexa speaker is connecting to the Wi-Fi network, it will spin orange. This wikiHow teaches you how to reset your Alexa device. Follow these steps as needed to get Alexa up and running again. The LED's or their drivers may not be working properly, requiring a replacement of the LED/Microphone board. 03/08/2017 by George A. Wait for … After, you’ll see the blue light pipe glow. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. Mine's actually Gen 1; but, I had the same problem just last night. Score 0. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. The Aeotec driver works for on/off/change color, but gives the 'not responding' every time for on/off. "Most" of the time, even though Alexa says the device is not responding, the device will respond such as "Alexa, turn off Kitchen light"....."The device is not responding"... light turns off..... after a delay. Alexa is not responding to my command and remains in a thinking state. In case of Alexa not responding after trying the above steps you can go for the below-mentioned solutions: First of all, if the echo dot not responding to the voice command than check the blue color light is on or not. Alexa is not working for me. The lights work fine via WiFi on the native Govee app. The first thing to check for is whether or not the problematic bulbs are powered on. When it starts flashing blue it means Alexa is responding to your request. Red. Alexa doesn't respond or says she can't understand you. If your lights are controlled by a hard-wired light switch (e.g. Try reboot the device and re-discover on Alexa. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. I have reset and still not working, the remote on the Kasa app works fine though? Double check whether Kasa App can remotely control the device or not. Why does the device’s status Show “Offline” on Alexa? The light … Tap on Disable. Tap on Wyze and then Disable Skill. It will light up and the ring will turn blue for a minute or two. How to Reset Alexa. All my lights turn on and off manually and using the Hue app. The light ring glimmers briefly when Alexa has heard and is processing your request. Yes No. Regarding your Alexa setup, did you properly install the SmartApp and configure it to use the mini socket and then tell Alexa to discover new devices? Light ring not working. We use cookies to give you the best possible experience on our website. Try to reboot the smart device and re-discover on Alexa. Wireless connection could have been lost. Your Echo works almost perfectly, but no matter what it's doing, the light ring at the top won't turn on. Answer this question I have this problem too Subscribed to new answers . If not, check your internet access and remote control settings. Show 2. A cyan spotlight on a blue ring means that Alexa is listening. The Echo doesn't hear you. (assuming account linking was established properly) 3 Likes. Make sure the computer is connected to the Internet. Not sure if this is the right place but hopefully someone can help. Is this a good question? If you spilled liquid on your Echo device then make sure you unplug it right away. Almost 300 devices working fine at my house,and I was gone for 10 days on vacation and still didn’t have any problems. Cancel. If that's okay, the problem could be in your hardware. 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